FAQ
- ★ How to contact our Customer Service Team
- I have a missing or damaged item
- Why is my used credit still showing after I have placed an order?
- Why do you de-identify products, also why this is applied to some brands and not others?
- How do I cancel my order?
- How do I pay for my order?
- What if I am unhappy with my order?
- What is a Best Before Date?
- I've set the wrong address for delivery, how can I change this?
- What happens if I'm not in when my order arrives?
- What if I am unhappy with my order?
- Why are you using a different courier service?
- How do I claim a credit note due to me ?
- How do I unsubscribe from marketing emails?
- Why does my account say "Your account does not qualify for discounts"?
- Can I add items to my order?
- How much is Delivery?
- Why is my order still 'being processed'?
- Where is my order?
- How do I receive my order?
- Can I collect my order?
- Is food past it's Best Before Date still safe to eat?
- Why is the food so cheap?